Dynamic and Engaging Virtual Communication

This course offers an interactive environment that utilizes participant polls, interactive chat functions and breakout rooms group work. This helps to ensure participants fully understand and sharpen new skills that will ultimately increase their confidence when communicating virtually.

By the end of the course, participants will be able to:

• Understand the main challenges in communicating in a virtual world and building trust in their virtual environment
• Identify the advantages and disadvantages of virtual communication
• Understand the key verbal and non-verbal behaviors they will need to help deliver clear communications virtually
• Develop and apply virtual non-verbal communication skills in the virtual world
• Engage people in a way that reaches the desired outcome and manage their virtual communication airtime
• Gain insight into using variety and emphasis in their virtual communication process to help messages land more effectively
• Know why choosing the correct medium of virtual communication is vitally important

Virtual Communication Skills is for anyone working remotely or as part of a global team who is interested in improving his/her communication skills in the virtual world we live in now.

• Verbal and non-verbal communication skills
• Presentation skills
• Influencing
• Rapport building
• Listening
• Organizing