Certified Training and Development Professional
Training and development professionals are under continuous pressure to offer exceptional training services. The demands of their job can only be fulfilled through extensive knowledge of the main topics related to the training profession. This course will equip participants with practical applications to promote training within their organizations, link training to organizational objectives, analyze training needs, and select internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.
PrerequisitesNone — open to managers at all levels
5 Days
2 Sessions
Starting from USD 1,500
Available Online
Course Methodology
Participants will learn by doing. Several practical group exercises are used to assist participants in applying theoretical knowledge to organizational settings.
Course Objectives
By the end of the course, participants will be able to:
- Strengthen the strategic relationship between training interventions and organizational directives
- Combine appropriate methods to conduct a Training Needs Assessment (TNA)
- Develop a Learning and Development Virtual Assistant
- Assess training vendors and external consultants
- Demonstrate the success of training programs using evaluation methods from reaction to Return on Investment (ROI)
Target Audience
Training and development professionals involved in training needs analysis, coordinating and organizing training courses, and evaluating training results.
Target Competencies
- Strategic alignment
- Training Needs Analysis
- Training vendors' assessment
- Training of trainers
- Training evaluation
Course Outline
- The Roadmap from Strategy to Training
- Organizational needs: Pains and plans
- How training contributes to organizational objectives
- Observable behaviors from organizational objectives
- Supporting the right behaviors with Instructional Learning Objectives
- Components of a complete ILO
- Guidelines for designing effective classroom learning
- Partnering with training stakeholders
- Training stakeholders
- Roles and responsibilities of training stakeholders
- Overcoming challenges with training stakeholders
- Methods for Training Needs Assessments (TNA)
- The importance of TNAs
- Pitfalls of TNAs
- Main sources of training needs
- Mandatory needs
- Technical industry needs
- Organizational culture needs
- Departmental needs
- Individual needs
- Five methods for TNAs
- Business plan analysis
- Job description analysis
- Appraisal analysis
- Survey analysis
- Gap analysis
- Developing a Learning and Development Virtual Assistant
- AI Agent of L&D policies and training catalogues
- Knowledge base of L&D AI agents
- Role description of L&D AI agents
- Understanding fallback rules for AI agents
- Integrating the L&D AI agent into a chatbot
- Application Exercise: Developing the L&D virtual assistant using a chatbot building platform
- 10 tips for enhancing chatbots
- Assessing Trainers and Training Providers
- First screening of training providers
- Decision matrix to select training vendors
- Training proposal evaluation
- Screening consultants' criteria worksheet
- Consultant interview evaluation questions
- Evaluating consultants' performance: Before, during, and after the training
- Evaluating the overall performance of training vendors
- Demonstrating the Success of Training
- Lessons on how to evaluate training
- The four levels of evaluation
- Linking evaluation levels with TNAs
- Linking evaluation levels with Instructional Learning Objectives (ILOs)
- The ROI model
- Tabulating program costs
- Calculating ROI
2026 Schedule & Fees
Course Fees Starting From
USD
1,500
Location & Date
| Date | City | Language | Price | Action |
|---|---|---|---|---|
| No upcoming sessions are currently scheduled. Contact Us | ||||
Virtual Learning
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